Shipping policy

Shipping countries:

These shipping conditions apply to the following countries: United States.

The average delivery time for all our packages can be found below:

Last order time:  6:00 PM (GMT-05:00) Eastern Standard Time (New York). After this time, we will no longer process any orders received that day. For orders processed after this time, the estimated delivery time will be extended by one day.

Processing time:  1 to 2 days, Monday to Friday. After this time, the shipment will be handed over to the carrier and ready for shipment.

Transport time:  6 to 9 days, delivery from Monday to Friday.

Total delivery time:

United States: 7–11 working days

We use the following carriers:

• FEDEX
• UPS
• USPS

Postage costs

Shipping is free. We cover the shipping costs for every order. All our products are delivered to your home free of charge. There is no minimum order quantity.

Track your order

You will receive an email with a tracking number once your order has been shipped. We provide our customers with a self-hosted tracking page that allows you to track your package. Click here to go to our shipment tracking page.

If you have any questions or comments, we're happy to help! Please contact us using the contact details below:

Brand Name: Merlucii
E-mail: support@merlucii.com 
Phone: +31850601733
Address: Van der Waalsstraat 9, Deventer, Overijssel, 7424 GW, Netherlands

Company Name: MWcom
Commercial Register Number (KVK): 87559579
VAT number: NL004435863B81

Customer Service Hours:
Monday to Friday:  9:00–18:00

We strive to respond to your inquiries within 24 business hours.